Monday, July 27, 2009

hilarious exchange between customers

Today I witnessed a hilarious exchange between two customers.

A couple approached the register and the woman asked for a decaf iced coffee.

"We only have regular iced coffee but we can make you a decaffeinated iced Americano which should taste about the same," I explained.

"Oh so you can make decaffeinated shots? Then I think I'll have a decaf iced coffee with two decaf shots in it." She said.

I answered, "I can make an iced decaf Americano with three shots. Our iced coffee does not come in decaf so if you want that, it will have caffeine." I thought the re-word may make it more clear.

"Ma'am. I said I want a decaf iced coffee with two decaf shots in it."

Painfully aware that explaining it one more time would not make any difference, I said "OK, one decaf triple shot Americano coming up."

Her husband/partner said, "I'll just have a small drip coffee. I'm not complicated, she always makes everything so complicated."

The wife said, "I'm not complicated I just know what I want and ma'am can you confirm you got my order as decaf? Why isn't he at the iced coffee machine?"

I said, "Yes, is decaf more important or is iced coffee more important?" Pause with no answer. "If decaf is most important, we're working on a decaf iced Americano, which is the only way to get an iced decaf here. Trust me, try it, it will be what you're looking for. The iced coffee is caffeinated."

The husband answered, "That will be fine."

Wife said to me, "As long as it tastes good and is decaf, I guess it will be fine." Turning to her husband she said, "Why do you always have to give me such a hard time?"

Husband accidentally bumped into the customer behind him and said, "Oh, I'm sorry."

The customer behind said, "And I'm a lawyer. Want my card for when you need a divorce lawyer?"

Laughs all around...the couple awkwardly proceeds to the milk/sugar station.

The lawyer customer said his order to me, then leaned in and said, "I wasn't kidding."

He winked, took his coffee and turned to leave.

So today, that laugh and blunt exchange makes the lawyer one of my single-serving favorite customers. With that, I also wish for a bicker-free day with those you love so a stranger is not offering up services as a divorce lawyer!

Currently Caffeinated, Dee

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